Position overview Job Description Requirements :2+ years background as a supervisor in an established call center or customer service environment. :Expertise to communicate and manage projects :Effective communication and typing skills :Proficient in Ms office :Must be available to work a shift of either 10:00am:6:30pm OR 11:30am:8:00pm :BS or BA in Business Position details The Sales Support C...
Job overview This is a Direct Hire opportunity with Polyconcept North America, the leader in promotional products in New Kensington, PA. SUMMARY: The successful applicant will be the main contact for supporting customers and being responsible for all aspects of the order management processes. Assignments include the review of all incoming customer purchase orders (blank and imprinted) which inv...
Work Days and Expected Hours: Monday-Friday : 10:00am-7:00pm Saturday : 10:00am-3:00pm Sunday : 10:00am-3:00pm Function: Operates a customer service window to provide customers with quality service on a variety of transactions. Suggests solutions and options to the customer and refers customers to appropriate areas of the bank. Resolves customer problems/issues/concerns in an accurate and effic...
Position overview The Sales Support Customer Operations Supervisor is responsible for the day:to:day supervision of the organizations primary customer facing teams consisting of the Partner Development Representatives (PDR), Call Center Staffing (ASR), Customer Solutions Team (CST), Receptionist, and associated Administrative Staff. FUNDAMENTAL DUTIES :Manages of workflow to ensure department m...
ReliableVA Staffing Solutions is a recruiting firm and our client is seeking a Call Center Supervisor in the Kensington, PA area. Requires: * 3-5 yrs Supervisor background in a Call Center - English/Spanish Speaker Preferred - Supports the company and department policies and procedures to achieve efficient daily operations and ensure constant clarity with staff. - Ensures sufficient coverage is...